Customer satisfaction is at the heart of our services, and the proof of the pudding as vouched for by our customers and clients in is our results.

Case Study

Case Study

Case Study 1 – Resort Venue Representation

Case Study 2 – Venue Portfolio Representation

Testimonials

‘Kathryn works incredibly hard and is super effective. Before Coronavirus arrived and the world seemingly changed forever, Kathryn sourced a choice of three venues for our event, showed me round all three and helped me decide on the best one, before negotiating a discounted price with the chosen venue. All good. Then Coronavirus hit, and yet again Kathryn was exceptional managing to secure a refund on our deposit despite the terms of the venue contract not allowing for this. Great job Kathryn and I look forward to working with you again once this nightmare is over!’ Country Manager UK & Ireland, Insightec

Kathryn we have known as a supplier and client. She is a pleasure to work with, knowledgeable, professional and brings a wealth of expertise in the industry. Always happy to help, supportive and is just as eager to make sure us as a client succeed but our clients do too. Great to work with passionate people in our amazing industry! Director, Magnifisense

‘In a competitive market place, a pro-active sales plan was key to our strategy, with the usual restraints on budget and time, we looked for solution to help with both. Kathryn and Jan spent time with us to understand our business, goals and objectives, ensuring that their sales plan fitted and supported these. Their service has provided professional, consistent and proactive sales activity increasing exposure, creating partner opportunities and heightening the profile and awareness for the Michels & Taylor hotels, driving new enquiries and revenue opportunities from both the corporate and agency buyer and generating new business enquiries to the value of £1.4 million. We have found the service a real benefit and asset to our team, and would not hesitate in recommending them.’  Sales Director, M&T Hotel Management

‘As a new venue to the market we knew we needed some professional support to boost awareness of our unique offer. Kathryn and Jan are great to work with and they have given us exposure to a wide range of agents and clients generating new enquiries for us to the value of circa £88,000. They are professional, efficient, and knowledgeable and we appreciate their pragmatic, positive approach to working with us to overcome some of our challenges.  It has been a pleasure working with them, we look forward to the possibility of working with them again in the future and we have no hesitation in recommending them.’  Project Manager, Old Shire Hall

“If you are looking for sales support for your hotel, I can highly recommend Signature Sales. We have been working with them at the Ramada Solihull since July and have seen some great improvements in the number of enquiries coming through our sales office. Jan and Kathryn are excellent ambassadors”  Operations Director, SGS Hotels (UK) Ltd.

‘Destination Wolverhampton & The Black Country’ works in partnership with ‘Signature Sales Support & Representation’ who have helped generate some great, new enquiries for us, they are really an extension to our sales team, pro-actively searching for new opportunities and introducing them to us.’  Business Development Manager,  Wolverhampton Wanderers FC, Molineux Events

“I worked with Kathryn when I was with Best Western. Proactive, supportive and enthusiastic, therefore great ambassadors with excellent industry and agency contacts.”  Sales Manager, Best Western Plus Stoke-on-Trent Moat House

‘I have had the pleasure of knowing Kathryn for many years, we have a long and trusted relationship.  I know that when we give them an enquiry it will be handled quickly and efficiently. She always responds with speedy proposals, excellent rates and we are kept up to date with any commission deals and venue offers. I have and would highly recommend them to other venue finding agencies as they always go the extra mile’  Managing Director, Frontline Venues UK Ltd

‘Kathryn has been paramount to my telesales support and research. Fast, efficient and thorough Kathryn has been integral to the various projects I have ongoing simultaneously. Kathryn needed no training, grasped the requirements instantly and asked key questions relating to the projects to ensure she has up-to-date and accurate information to proceed. I would wholeheartedly recommend Kathryn and am grateful she was personally recommended to me.’  Managing Director, Park Lane Events

‘I have known Kathryn for a number of years and as a consultant, from time to time you need the support from other consultants who specialise in areas that complement your own services. To this end Kathryn and I have been working a project together. Her commitment, enthusiasm, motivation and approach to the project has assisted the client greatly in both enquiries and awareness of their new conference and event facilities. Kathryn offers a very personal approach to her work and understands the hospitality industry. I would be happy to recommend her to other clients.’  Director, Oomph Sales & Marketing

‘We have been using Kathryn for various telesales projects. I have to say Kathryn delivers results on a weekly basis and this has increased our pipeline of sales. I would recommend her telesales services to any Hotel or Venue.’  Commercial Director, Unique Venues Birmingham

‘Kathryn was a pleasure to work with! She got to know our business very quickly and has been a champion for the Museums ever since. She was honest, open and worked hard for us. I would certainly recommend Kathryn.’  Commercial Director, Birmingham Museums Trust

‘What can I say, I love Kathryn! She is so professional & her knowledge of sales & friendly approach is invaluable to my company. I’ve known Kathryn for around 15 years & we work really well together. I wouldn’t want anyone else representing my business!  Kathryn has been working with me for 6 months to help me develop my business. She is reliable, thorough and flexible. She provides regular reports and updates on her activity to keep me posted on progress. She has helped to secure some new business for my organisation and I will be continuing to use her services in the future. I can happily recommend Kathryn.’  Managing Director, Frontline Venues

‘As soon as the project was underway we felt confidently guided through the process. We received excellent added value; valuable insights; felt informed of progress through the process. Exceeded our expectation and surprised by the level of strategic input. Extremely likely to use the services again and to recommend’. Consultant Partner, Glued

‘Thank you for all of your hard work with this project which had an unknown outcome.  Working with you has been great. Your lovely nature and experience on the telephone has given us some great leads and has found some of our unknown customers – exactly what we set out to do with this sales project’. General Manager – SIC Marking UK

‘Kathryn has been working with me for 6 months to help me develop my business. She is reliable, thorough and flexible. She provides regular reports and updates on her activity to keep me posted on progress. She has helped to secure some new business for my organisation and I will be continuing to use her services in the future. I can happily recommend Kathryn.’  Director, Up Front Training & Coaching

‘I have found Kathryn to be diligent, conscientious, professional and very easy to work with. My clients comment on her professional and courteous nature. I have no hesitation in giving my recommendation for her services.’  Managing Director, Expert Investigations

‘I have known Kathryn for 3 plus years and during this time Kathryn has been the consummate professional. An outstanding individual who portrays exceptional integrity, a profound desire to exceed expectation and a set of relationship management skills beyond reproach. As a training professional who spends most of my time working at Conference/Hotel venues it is crucial given time constraints that any challenge can be met, resolved and or dealt with seamlessly, Kathryn always relentlessly deliver.  I hope to work alongside Kathryn in the future and would wholeheartedly recommend Kathryn.  Thank you Kathryn.’  Managing Director, BFL Training

‘I have worked with Kathryn on a number of training and development initiatives and have always found her to be professional, reliable, helpful and willing to go the extra mile for her customers. I look forward to working with Kathryn on many future initiatives.  Professional, reliable, helpful and willing to go the extra mile for her customers.’  Director, Training For Excellence

‘Have always been delighted with efficiency and willingness to make any training event a huge success. The level of customer service provided and her attention to detail when supporting the organisation of our events is outstanding.’  Talent & Development Manager, DHL

‘We can highly recommend Kathryn, we will 100% be using them again this year.’   Founder, Midlands Hour

‘Kathryn is an amazing asset to any business wishing to increase it’s sales potential, she is incredibly diligent and her attention to detail is superb.  An amazing asset to any business wishing to increase it’s sales potential, she is incredibly diligent and her attention to detail is superb.’  Director, Chipping Norton Tea Set

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